LiquidWeb(http://www.liquidweb.com) has been offering enterprise level hosting service since 1997. The company provides a range of full server solutions including shared, VPS and dedicated server plans. Being one of the most reputable server providers, liquidweb manages three world class data centres in Lansing, MI of USA. Liquidweb mainly provides managed VPS and dedicated server plans as well as cloud computing service.
About LiquidWeb Hosting Plans
LiquidWeb focus on VPS and dedicated server plans, however they do offer shared hosting solution which is far more expensive than most other providers.
VPS. LiquidWeb provides multiple vps packages on a sliding price scale. Each VPS server comes with 5TB outgoing bandwidth and unlimited incoming bandwidth. The price difference is all about size of RAM, Disk storage and CPU cores. As we see from the left screenshot, the highest standard vps configuration is far more powerful/expensive than most other server plans on the market. Core features of liquidweb vps including
- Instant Deployment & Daily Billing
- Easy Upgrade or Downgrade
- Server Images backup
- Free Storm Firewall
- 100% network uptime & Real-Time Monitor
Dedicated Server. People be able to select the best server configurations based their requirements. You got the choice of processors, operating systems (Windows 2012 CentOs & Cloudlinux available), number of server cores etc. You also have chance to select lots of extra service such as control panel, dedicated IP and backup service with additional fees.
Shared Web Hosting. The liquidweb shared web hosting plans are 100% linux based with fully compatible with all open source scripts. There're total of 3 shared hosting plans with different allocation on disk space, monthly data transfer and the number of free domain names. The goal of liquidweb shared hosting is to deliver high performance server for small to medium size enterprise websites. Because of their high price, their service hasn't been reported for any spamming or overloading issues since enterprise users are their main clients.
About LiquidWeb Server Reliability
The liquidweb dedicated and VPS customers are guaranteed for 100% network uptime plus a 30 minute hardware replacement guarantee and a 30 minute initial response time guarantee. In case their team failed doing so, they will give back clients ten times credits by the amount of downtime they experienced.
The liquidweb server reliability highly depends on its management over their own datacenters and network equipments. By introducing into the leading management skills and technologies, Liquidweb offers Tier 1 premium bandwidth (AT&T, Verizon Sprint etc), electronic security systems, dedicated power transformers and various forms of UPS backup, plus diesel generators.
About LiquidWeb Support
LiquidWeb provides almost instant support from their AUP clarifications. The average waiting time for phone calls is 20 seconds and 15 minutes for tickets and emails which is pretty impressive. Clients be able to contact their support via multiple channels as suggested. Liquidweb also provides "Heroic Support" which is highly advertised by their company.
Besides all above support guarantees, liquidweb includes a massive knowledgebase and great online tutorials to help with all common trouble shootings. They company also got an official blog with professional written on it. Their team updates with blog posts frequently to have everything explained in simple words.
About LiquidWeb Money Back Policy
The backup policy with liquidweb only applies to shared hosting plans only. Just like most popular web hosts with 30 days full refund guarantee and pro-rated refund policy. You can always get your money back if you're not satisfied with the liquidweb service. But please bear in mind the setup fees are not refundable and free domains will be charged for $14.95 for each.
Liquidweb claims to charge VPS/Dedicated servers daily, means you're billed daily. However, they don't mention if there's any refund policy for server hosting plans.
More about LiquidWeb Hosting
Liquidweb is purposely setup for enterprise level clients who have big resource requirements and high performance servers. Their services are far more expensive than their competitors. However you will get for what you pay based their server structures and guarantees. Their team provides fast support and 100% uptime guarantees with very attractive compensation.
Unlike most their competitors who just try to get more sales, liquidweb focus on server uptime and performance. Their tech teams are providing high standards solutions for enterprise web application solutions. They're also golden sponsor over lots of famous online communities such as WebhostingTalk.com – the primary visit for professional webmasters when looking for hosting suggestions. Most users are satisfied with liquidweb service from the webhostingtalk discussion, they're always recommended when people look for high performance and super stable server solutions.