HostMonster FAQ

hostmonster faq

When we talk about the largest and oldest web hosting service, hostmonster is always in the list. Hostmonster had been recognized standard linux hosting choice over 10 years. From the company early times, hostmonster stands for industry standards of simple and professional personal linux provider. Time flies, how's the company doing for now? Our hostmonster FAQ base will give you answers from indepth review side by side.

Q: When was hostmonster company founded?
A: Hostmonster was initially created in 1996 by Matt Heaton in Utah, its the sister site of bluehost.com

Q: What's hostmonster data center specification?
A: Hostmonster Utah data centers are 3 of the best that're setup by modern technologies. The data center building itself is welll optimized to accept multi upstreams in concret walls. The environment is properly configured for well ventilation and humidity control. Smart fire/smoke detection device is working 24*7 for accurate positioning.

Q: What's the hostmonster server specification?
A: Hostmonster servers are all DELL production for enterprise grade hardware choice. Each server is scalable to deal with different web service requests. Each server is configured by following specifications:

  • Dual E5530 2.40GHz Xerox CPU
  • Minimum 24GB RAM
  • 250GB RAID 1 (mirrored) OS drive
  • 1 TB RAID 1 (mirrored) data cache drive
  • Centos linux with betterlinux optimization

Q: What kind of hosting service available from hostmonster?
A: Hostmonster had been famous for its single shared linux hosting solution. Now the company provides shared, VPS and dedicated server hosting plans.

Q: What kind of money back guarantee available?
A: Hostmonster provides 30 day no question asked full money back guarantee. All hosting plans are not contractual so you can always close service then get pro-rated refund.

Q: What kind of hosting control panel used by hostmonter?
A: Hostmonster provides deeply customized cpanel control panel. It includes all common functions in using a hosting account such as billing, domain name and hosting management. The team also re-organized the interface to improve its efficiency. Except the file manager, there's no much shadow of cpanel. See online control panel demo.

Q: What kind of website builder and scripts installer available?
A: Hostmonster integrated weebly website builder to control panel, if you already have a project on weebly site, you can publish to hostmonster account directly.

For scripts installer, hostmonster do not use traditional fantastic or softaculous. Instead, they use Mojomarketplace – a development platform for both paid and free scripts. Most available scripts from other installers can be located on this platform.

Q: What's the PHP & Mysql version on server?
A: For PHP, it's currently configured on 5.4.24, for MySQL, it's 5.5.42

Q: Does hostmonster provide CDN support?
A: Yes, hostmonster added cloudflare into hosting control panel. We can use free or paid subscription directly from control panel center.

Q: Does hostmonster provide mobile support?
A: Hostmonster provides "goMobi" mobile website builder. So if you want to develop mobile compatible website, you can start here. Please keep in mind it costs $2.99/mo per site.

Q: Does hostmonster provide secure SMTP/POP3 server?
A: Yes, either SMTP or POP3 or IMAP is secured by SSL. The webmail interface is also ssl enabled for secure communication.

Q: How can I contact hostmonster support?
A: Hostmonster is powered by a solid support team in many channels such as live chat, ticket and email. However, be sure to select the most suitable way to get support. More contact details for different departments are provided on this page.

Q: How much disk and bandwidth allocated to my account?
A: Hostmonster provides unlimited server space and traffic to each account. Unlimited means unmetered, they do not monitor the usage, but in case your account usage is too high comparing to "reasonable" rate for shared environment, your site will be suspended till problem fixed.

Q: Does hostmonster provide SSD server?
A: No, hostmonster does not offer SSD support for the moment. Instead, they implemented SAS with RAID configuration on all drives.

Q: What kind of backup policy available from hostmonster?
A: Hosmonster provides daily/weekly and monthly backup to download. You can also take advantage of Site Backup & Restore PRO to restore a few specific files. This service can be purchased at $11.99/yr per site from control panel center.

Q: Does hostmonster provide free website migration service?
A: Yes, they do offer migration service at $149.99. This price includes up to 5 websites transfer and up to 20 email accounts migration.

Q: What makes hostmonster service solid?
A: What really makes hostmonster outstanding is their solid and honest service. All products/service from the company is publicly offered, you can find specification and price directly on web page, no hidden fees at all. You can find cheap web hosting plans easily but you have to pay for any extra support. It's not the case at hostmonster because what you see is what you get.

Q: What kind of promotion offered by hostmonster?
A: Hostmonster currently provides 50% discount for vps & dedicated server plans for one month subscription. So if you want to try out their service for high end requirements, just refers to www.HostMonster.com and claim the promotion.

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